Welcome to Miss Dama Boutique’s FAQ page! Here you’ll find answers to common questions about our products, shipping, returns, and more. If you need further assistance, feel free to contact us.
1. Orders & Payments
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure payment methods.
Q: Can I modify or cancel my order?
A: Once an order is placed, it is processed quickly. If you need to make changes, please contact us immediately, and we will do our best to assist you.
2. Shipping & Delivery
Q: Where do you ship?
A: We currently ship within the United States and select international locations.
Q: How long does shipping take?
A: Standard shipping typically takes [Insert Timeframe], while expedited shipping options are available at checkout.
Q: How can I track my order?
A: Once your order ships, you will receive a tracking number via email.
3. Returns & Refunds
Q: What is your return policy?
A: We accept returns within [Insert Timeframe] days of delivery. Items must be in their original condition with tags attached.
Q: How do I request a return or exchange?
A: Contact us at contact@missdamaboutique.com with your order details, and we’ll guide you through the process.
Q: When will I receive my refund?
A: Refunds are processed within [Insert Timeframe] after we receive the returned item.
4. Products & Sizing
Q: How do I choose the right size?
A: We provide a size chart on each product page. If you need further assistance, contact our support team.
Q: Do you restock sold-out items?
A: Some popular items may be restocked. Follow us on social media or subscribe to our newsletter for updates.
5. Account & Customer Support
Q: Do I need an account to place an order?
A: No, you can checkout as a guest. However, creating an account allows for a faster checkout experience and order tracking.
Q: How can I contact customer service?
A: You can reach us via email at contact@missdamaboutique.com or through our Contact Us page.
6. Promotions & Discounts
Q: Do you offer discount codes?
A: Yes! We occasionally offer promotions. Sign up for our newsletter to receive exclusive discounts.
Q: Can I use more than one discount code?
A: Only one discount code can be applied per order unless otherwise stated.